Aderiqo Terms of Service

Aderiqo is a business software platform designed to help organizations manage customer relationships, sales pipelines, contacts, companies, tasks, communications, business information, and related workflows.

Aderiqo also provides artificial-intelligence-powered features that may assist users with analyzing information, generating content, organizing workflows, and performing certain actions within the Service.

Aderiqo is a software tool. It does not replace your professional judgment, legal advice, financial advice, accounting advice, or other professional services.

You must be legally capable of entering into these Terms to use the Service.

If you use Aderiqo on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, “you” includes both you and the organization you represent.

Aderiqo is intended primarily for business use and is not designed for use by children.

Certain features require you to create an account.

You agree to:

• provide accurate and current information;
• maintain the security of your account credentials;
• keep your password confidential;
• promptly notify us of unauthorized access or suspected security incidents; and
• accept responsibility for activity occurring through your account.

You must not share your account credentials in a manner that compromises account security or circumvents account access controls.

We may suspend or restrict an account where reasonably necessary to protect the Service, users, organizations, or third parties.

Aderiqo may allow organizations to create workspaces and invite additional users.

Organization administrators may have authority to:

• invite or remove users;
• assign roles and permissions;
• manage organization settings;
• access organization information;
• control certain integrations; and
• manage organizational resources.

If you use Aderiqo as part of an organization, your organization's administrators may be able to access information associated with your organizational account.

You retain ownership of the business information, customer information, contact information, files, communications, and other content that you submit to the Service (“Customer Data”), subject to the rights necessary for ArdenzaTech to operate the Service.

You are responsible for ensuring that you have the necessary rights, permissions, notices, and lawful basis to provide Customer Data to Aderiqo and to allow Aderiqo to process it as described in these Terms and our Privacy Policy.

You must not upload or process information through Aderiqo that you are not legally authorized to use.

You agree not to use Aderiqo to:

• violate applicable laws or regulations;
• infringe intellectual-property or privacy rights;
• access another user's or organization's account without authorization;
• attempt to bypass authentication, authorization, security, or rate limits;
• interfere with the operation or availability of the Service;
• introduce malicious code, malware, or harmful content;
• reverse engineer or attempt to obtain source code except where legally permitted;
• use automated methods to abuse or overload the Service;
• use the Service to conduct unlawful fraud, harassment, abuse, or deception;
• send unlawful or unsolicited communications;
• use Aderiqo to make decisions where prohibited by applicable law; or
• use AI-generated output as a substitute for appropriate human review where accuracy or legal consequences matter.

We reserve the right to investigate suspected violations and take appropriate action.

Aderiqo may provide artificial intelligence (“AI”) features.

AI-generated output may be inaccurate, incomplete, outdated, or inappropriate for a particular purpose. You are responsible for reviewing AI-generated content before relying on it, sending it, publishing it, or using it to make business decisions.

You acknowledge that:

• AI output is generated probabilistically;
• Aderiqo does not guarantee that AI output will always be accurate;
• AI-generated communications should be reviewed before being sent where appropriate;
• you remain responsible for actions taken using AI features; and
• you should not provide sensitive information to AI features unless you are authorized to do so and understand how that information will be processed.

Where Aderiqo provides actions capable of affecting your data or external systems, certain actions may require confirmation or authorization before execution.

Aderiqo may integrate with or use third-party services, including services used for authentication, email delivery, artificial intelligence, data enrichment, hosting, analytics, storage, communications, and other functionality.

Your use of third-party services may also be subject to those providers' terms and policies.

We are not responsible for the availability, security, or performance of third-party services outside our control.

The Service, including its software, design, interface, branding, documentation, technology, and underlying systems, is owned by or licensed to ArdenzaTech LLC and is protected by applicable intellectual-property laws.

Except for the limited rights expressly granted under these Terms, no ownership rights are transferred to you.

Aderiqo, ArdenzaTech, and associated names, logos, designs, and marks are trademarks or identifiers of ArdenzaTech LLC unless otherwise stated.

If you provide suggestions, ideas, recommendations, bug reports, or other feedback regarding Aderiqo, you grant ArdenzaTech permission to use that feedback without restriction or compensation, provided that such use does not disclose your confidential Customer Data.

Aderiqo may provide Early Access, beta, preview, experimental, or unreleased features.

These features may:

• change without notice;
• contain errors or defects;
• have limited functionality;
• be discontinued; or
• not be supported at the same level as generally available features.

By participating in Early Access, you acknowledge that the purpose of the program is to evaluate and improve Aderiqo.

Unless otherwise agreed in writing, Early Access does not guarantee continued access to any particular feature.

We work to keep Aderiqo available and reliable, but we do not guarantee uninterrupted or error-free operation.

We may modify, improve, suspend, or discontinue features of the Service from time to time.

Where reasonably practical, we may provide notice of material changes.

Certain Aderiqo features or plans may require payment.

If you purchase a paid plan, the applicable pricing, billing terms, renewal terms, and payment conditions presented at the time of purchase will apply.

Unless otherwise stated, fees are non-refundable except where required by applicable law or expressly provided in the applicable plan terms.

Aderiqo may introduce paid features or change pricing for future plans with appropriate notice.

You may stop using Aderiqo at any time.

We may suspend or terminate access where:

• you materially violate these Terms;
• your use creates a security or legal risk;
• you engage in fraudulent or abusive activity;
• required by law; or
• continued access would materially harm the Service or other users.

Where appropriate, we may provide notice and an opportunity to address a violation before termination.

Following termination, your right to use the Service ends.

Certain provisions of these Terms will survive termination, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, and dispute-related provisions.

After termination, Customer Data may be deleted, retained, or otherwise handled according to our data-retention practices, applicable law, and our Privacy Policy.

Where appropriate and technically feasible, users may request deletion of their account or applicable personal information.

Backup systems may retain residual copies for a limited period as part of normal security and disaster-recovery processes.

To the maximum extent permitted by applicable law, Aderiqo is provided on an “as is” and “as available” basis.

We do not warrant that:

• the Service will always be available;
• the Service will be error-free;
• information produced by the Service will always be accurate;
• AI output will be accurate or suitable for every purpose;
• the Service will meet every particular business requirement; or
• third-party services will remain available.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

To the maximum extent permitted by applicable law, ArdenzaTech LLC and its officers, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of the Service.

To the maximum extent permitted by applicable law, the aggregate liability of ArdenzaTech arising from or relating to the Service will be limited to the greater of:

1. the amount you paid to ArdenzaTech for the Service during the twelve months preceding the event giving rise to the claim; or

2. USD $100.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless ArdenzaTech LLC and its officers, employees, affiliates, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from:

• your violation of these Terms;
• your unlawful use of the Service;
• your Customer Data;
• your violation of another person's rights; or
• your misuse of the Service.

These Terms are governed by the laws applicable in the State of New Mexico, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute-resolution provisions applicable to a particular transaction or paid plan may supplement these Terms.

We may update these Terms from time to time.

When material changes are made, we may provide reasonable notice through the Service, by email, or by updating the “Last Updated” date.

Your continued use of Aderiqo after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.

Your use of Aderiqo is also governed by our Privacy Policy, which explains how we collect, use, disclose, protect, and retain personal information.

For questions regarding these Terms, contact: